Maintenance and Service Administrator
Faircape
Southern Suburbs, Western Cape
Permanent
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Posted 28 March 2025

Job Details

Job Description

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities.

We are currently looking for a Maintenance Administrator to join our team. The successful incumbent will be responsible for assisting our Healthcare, Retirement Holdings, and Property Management as well as leasing units with any and all maintenance queries and ensuring that all work activities are recorded on the various internal systems.

What We Offer:

At Faircape, we value our employees and offer a range of benefits, including:
Quarterly performance bonuses to reward your hard work.
Long service leave for dedicated employees.
Onsite Barista – enjoy free coffee! ☕
Subsidised vending machine snacks for those quick energy boosts.
Discounts on our internet (ISP) packages to keep you connected.
Fixed flexi-time between 07:00 - 18:00, allowing work-life balance.
Subsidised parking, making your commute easier.


If you are looking for a company where you can be part of a dynamic team then this is the opportunity for you. 

Specific duties include, but are not limited to:

Maintenance Administrator: 

  • Processing of all logged maintenance & service queries 
  • Arranging and obtaining  approval on quotes and then arranging for contractors to go to the site 
  • Corresponding with relevant individuals in regard to contractors coming for site inspections 
  • Management of all cases and escalating those that are  not  resolved
  • Daily follow-up regarding quotes, queries, and status of jobs issues and updating the various cases on the relative management systems.
  • Keeping all administration up to date
  • Responding to all email queries within a timeously manner
  • Updating of asset register program, including uploading of new items as and when required  
  • Attending to emergency cases as quick as possible 

Qualifications:

  • Senior Certificate, relevant tertiary qualification advantageous

Experience and Knowledge:

  • Proven experience in a similar role would be an advantage
  • Knowledge of planning and scheduling principles and process related to maintenance practices
  • Experience in Google Drive, docs, sheets advantageous

Skills & Attributes:

  • Strong verbal and written communication skills
  • Good telephone etiquette
  • Attention to detail and high degree of accuracy
  • Ability to work within a fast paced environment
  • Proficiency Computer skills
  • Excellent interpersonal skills 
  • Good organisational skills 
  • Accurate time management skills
  • Strong administrative skills 

Specific Requirements:

  • Clear health record
  • Clear criminal record
  • Clear credit record
  • Contactable references 

We offer Barista produced coffee available all day to all our staff at Claremont.

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.  

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary. The salary will be dependent on experience, qualifications, skills and attributes. 

To see more about Faircape and what we have to offer go and look at our wonderful website - https://faircape.co.za/ 

 Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.