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Senior Billing and Collections Clerk
Cape Town, Western Cape
Contract
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Posted 07 May 2025

Job Details

Job Description

Exciting Opportunity: Senior Billing Administrator – Join Our Expanding Finance Team in the Healthcare Sector!

Are you ready to grow your career within a dynamic and fast-paced environment? We’re expanding our Finance team and looking for a Senior Billing and Collections Clerk who is passionate, detail-oriented, and eager to contribute to a thriving organisation that operates across multiple industries – especially healthcare.

With three specialised teams and a growing portfolio, this is your chance to be part of an exciting phase of expansion at Faircape Group.

About Us:
Faircape Group is a leader across diverse sectors including Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Infrastructure Installation, and Property Management. Our healthcare division is a key growth area – and experience or interest in working within this sector will be a strong advantage.

Why Join Faircape?
At Faircape, we don't just offer jobs — we offer careers with long-term growth and development. As part of our finance team, you’ll manage high-volume accounts (150-250 active accounts daily), play a vital role in supporting operational excellence, and gain exposure to both corporate and healthcare-focused billing.

What We Offer:

  • Quarterly performance bonuses – Your results are rewarded.
  • Long service leave – We value and reward loyalty.
  • Onsite Barista – Free coffee to keep you energised ☕
  • Subsidised vending machine snacks – Quick, affordable treats on demand.
  • Discounted internet (ISP) packages – Stay connected for less.
  • Flexible working hours (07:00 – 18:00) – Find your ideal work-life balance.
  • Subsidised parking – Hassle-free commuting.

Key Responsibilities:

  • Issue invoices promptly and accurately for timely payments.
  • Manage payment receipts, reconciliations, and account updates.
  • Follow up on overdue accounts and resolve outstanding balances.
  • Maintain accurate customer records and respond to billing queries.
  • Liaise with clients to negotiate and secure payment settlements.
  • Draft formal communications for late payments and bad debt handling.
  • Process corrections and manage handovers for collections when necessary.

Requirements: 

Qualifications:

  • Financial qualification (advantageous)
Experience and Knowledge:
  • Proven experience in a simila role 
  • Experience in Xero would be an advantage
  • Excellent Excell skills 
Skills & Attributes:
  • Experience in high-volume billing and collections
  • Strong background in debtors, invoicing, and AR processes
  • Healthcare billing experience highly advantageous
  • Familiarity with Xero and Google Drive/Sheets/Docs
  • Exceptional attention to detail and reconciliation accuracy
  • Ability to work independently and within a collaborative team
  • Effective problem-solving and communication skills

Specific Requirements

  • Solid and positive references
  • Clear health record
  • Clear credit record
  • No criminal record

Working Hours:
Standard hours are Monday to Friday, 08h00 – 17h00, with a 45-minute lunch. Flexible start/end times between 07h00 and 18h00 are available with managerial approval.

Location:
Our modern offices are conveniently located opposite Cavendish Square in Claremont, Cape Town.

Apply Today!
If you’re ready to bring your skills to an expanding team that values dedication, accuracy, and growth — especially in the vital healthcare sector — we’d love to hear from you.

To learn more about Faircape and our work culture, visit: https://faircape.co.za/why-work-with-us/

If you haven’t heard from us within two weeks, please consider your application unsuccessful.